Important information

Feeling down?

Samaritans have a special festival branch, dedicated entirely to providing a 24-hour Samaritans service at events around Britain. If you are feeling upset, depressed or even suicidal at a festival, head to the Samaritans tent for round-the-clock emotional support.
Find out what festivals the Samaritans will be attending this year. 

Crime

You'll find a police presence at most festivals. Their main aim is to keep on top of crime, so if you are a victim of theft or abuse, be sure to report it to them as soon as possible most will have a Police HQ if you can't find them ask a steward for directions.

Find out the details of the festival's local police station before you head off and check out their website to see if they have any specific advice for the festival you are attending, such as Glastonbury.

Emergency contraception and STIs

Panics about emergency contraception or STIs shouldn't be ignored just because you're at a festival. If you have had unprotected sex, or are concerned about any aspect of your sexual health, call fpa's helpline, and you can speak to a qualified nurse for advice on what to do. fpa can also give you details about the nearest clinics to the festival you are at. Tel: 0845 3101334. If you are under 25, you can also call Brook Tel: 0800 0185023

Sexual assault

If you have been a victim of rape or assault at a festival it is very important that you report it immediately. Follow the advice under the police section above, and contact your local Rape Crisis Centre helpline for advice and emotional support.

Your mobile's been nicked

To report a phone stolen and have it barred call their your network operator. Here are the main numbers.

Banks

The emergency numbers for lost or stolen cards for most banks and building societies can be found here.

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If you've got a problem with your health, sexual health or a relationship, our experts can help.